Privacy

Privacy Policy

A clearer distinction between Pet Care Script corporate data, demo data and data controlled by businesses using their own deployments.

1. Scope

This Privacy Policy describes information handled through the Pet Care Script corporate website, sales and support enquiries, live demo and Pet Care Script-operated services. A business that deploys its own Pet Care Script instance may act as the controller of its own customer, pet and staff data and should publish a privacy policy appropriate to its business and jurisdiction.

2. Information we may receive

Depending on how you interact with us, we may receive contact details such as name, email address, phone or WhatsApp number, business name, country, business type and information you provide in a sales, setup, support or licence enquiry. Product accounts and demo environments may also process operational records needed for the software features being demonstrated or used.

3. Deployed business data

Pet Care Script can be used by pet businesses to process customer profiles, pet details, bookings, vaccination documents, care notes, staff records, payments and invoices. The business operating a deployed instance is responsible for deciding what data it collects, why it collects it, retention periods, access permissions and any notices or consents required by applicable law.

4. Authentication and third-party providers

The application may support email/password authentication and third-party sign-in or services such as Google authentication, payment gateways, email providers, messaging providers, hosting and media storage. Each provider may process data under its own privacy terms. Pet Care Script should request only the scopes and credentials required for the configured feature.

5. Security

We use reasonable technical and organizational measures appropriate to the services we operate. Customers running self-managed deployments are responsible for production hosting, updates, secrets, access control, backups and security unless those responsibilities are included in a managed service purchased from us. No internet-connected system can be guaranteed to be completely secure.

6. Demo data

The public live demo is intended to use fictional or sample business information to demonstrate product workflows. Demo business names, addresses, services, prices and operational records should not be interpreted as Pet Care Script corporate information. Users should avoid entering real sensitive personal data into a public demo environment.

7. Retention, rights and contact

Retention and data-subject rights depend on the context and applicable law. For questions about data handled directly by Pet Care Script through its corporate website, sales or support channels, contact pws1753@gmail.com. Requests concerning data held by an independently operated Pet Care Script deployment should normally be directed to the business operating that deployment.

Need a privacy answer?

Email pws1753@gmail.com. Do not send passwords, API secrets or unnecessary sensitive personal information by email.